Privacy Policy

Basic Policy

APTO Corporation (hereinafter referred to as “the Company”), as a company providing data solutions for AI development, deeply recognizes the importance of your personal information and implements appropriate handling in compliance with the Act on the Protection of Personal Information and other related laws and regulations.

We have obtained Privacy Mark certification and established and operate a Personal Information Protection Management System.

1. Information We Collect

1.1 Types of Information

Customer Information
Name, email address, phone number, company name, department name, job title

Service Usage Information
Login information, usage history, access logs, IP address

Transaction Information
Contract details, billing/payment information, transaction history

Website Visit Information
Cookies, access analysis information, browsing history

1.2 Collection Methods

• When you directly provide it while using our services
• When automatically collected while browsing/using our website
• When provided through inquiries, material requests, event participation, etc.

2. Purpose of Use

• Provision, operation, and improvement of our services
• Response to customer inquiries
• Conclusion/fulfillment of contracts, billing/payment processing
• Provision of customer support and technical support
• Information on new services, campaigns, events, etc.
• Market research, data analysis, creation of statistical materials (in a format that does not identify individuals)
• Security measures, prevention of unauthorized use
• Response based on laws and regulations

3. Provision to Third Parties

We do not provide your personal information to third parties except in the following cases.

• With your consent
• Based on laws and regulations
• When necessary for the protection of human life, body, or property
• When particularly necessary for improving public health or promoting the sound growth of children
• When necessary to cooperate with a national agency, local government, or an individual or entity entrusted by them in executing the affairs prescribed by laws and regulations

3.1 Outsourcing

We may outsource the handling of personal information to external parties. In such cases, we select appropriate contractors from the perspective of personal information protection, conclude confidentiality agreements, and conduct appropriate management and supervision.

4. Security Management Measures

We implement the following measures to prevent leakage, loss, or damage of personal information and for other security management of personal information.

Technical Security Management

• Access control and authentication
• Encryption of communication (SSL/TLS)
• Firewall installation
• Antivirus measures
• Intrusion detection/prevention systems

Organizational Security Management

• Appointment of Personal Information Protection Manager
• Education and training for employees
• Formulation of handling regulations
• Implementation of audits and inspections
• Establishment of incident response system

Personnel Security Management

• Conclusion of confidentiality agreements
• Regular education and training
• Access authority management
• Deletion of authority for retirees

Physical Security Management

• Entry/exit management
• Surveillance camera installation
• Lock management
• Management of equipment and media

5. Your Rights

You have the following rights regarding the personal information we hold.

• Request for Disclosure: You can request disclosure of retained personal data
• Correction, Addition, Deletion: If the content is not factual, you can request correction, etc.
• Suspension of Use, Erasure: In case of use for unintended purposes or unauthorized acquisition, you can request suspension of use, etc.
• Suspension of Third-Party Provision: You can request suspension of provision to third parties

If you wish to make these requests, please contact the inquiry desk below. We will respond within a reasonable period after verifying your identity.

6. Cookie and Access Analysis

Our website uses Cookies to improve service convenience. We also use access analysis tools such as Google Analytics.

These tools collect information in a format that does not identify individuals using Cookies. You can disable Cookies in your browser settings, but some services may not function properly.

7. Changes to Privacy Policy

We may change this privacy policy in response to amendments to laws and regulations, changes in social conditions, technological advancements, etc. In case of changes, we will publish them on our website.

8. Inquiry Desk

For inquiries regarding the handling of personal information or requests for disclosure, etc., please contact:

APTO Corporation Personal Information Protection Manager
Mifune Building 4F, 1-5-14 Jinnan, Shibuya-ku, Tokyo 150-0001
Email: info@apto.co.jp

We will also provide information on the complaint consultation desk of the Personal Information Protection Commission as necessary.